Shipping & Returns

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Destinations

Buccellati offers free shipping to the following countries:
– USA
– Europe: Italy, France, Spain, Germany, Belgium, Luxembourg, Great Britain and Switzerland
– Hong Kong
– Japan
– Singapore

Delivery time

Standard delivery times are estimated at 14 to 20 working days, depending on the destination and the courier used.

Your order

You can pay for your order online. We accept all major credit cards, in addition to PayPal and UnionPay.

If you have placed an order in the United States, you can track it by clicking here.
If you have placed an order in any other country, you can track it contacting info@buccellati.com.

Returns and exchanges

If you are not satisfied with the item that you have purchased, you can return it up to 30 days after the date of purchase.
Products purchased online can only be returned to Buccellati via the e-boutique distribution center at our “Returns” department address.
If you wish to exchange the product that you have purchased, our procedure requires you to return the original product and to create a new order.
In all cases, product refunds will take place 14 days after returned goods have been received and quality checks have been performed.


For returns to the United States, please complete this form if you have an account. If you checked out as a guest please contact our Client Relations Center.
For returns to the rest of the world, please complete the Contact Us form.


Alternatively, you can contact our Customer Service team via the Contact Us form so that we can send you the shipping label to be attached to your package.

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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.